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    • Home
    • Services
    • Menus
      • Delivery Order Form
      • Holiday 2022 Menu
      • Breakfast
      • Mexican
      • American
      • European & Asian
      • Sandwich, Salads & Soups
      • Appetizers & Platters
      • Desserts
      • Beverages
      • Event Stations
      • Miscellaneous
    • Grazing Table & Boards
    • Reviews
    • Contact Us
    • F.A.Q.
  • Home
  • Services
  • Menus
  • Grazing Table & Boards
  • Reviews
  • Contact Us
  • F.A.Q.

FREQUENTLY ASKED QUESTIONS

What is included in your 25% event service fee?

What is included in your 25% event service fee?

What is included in your 25% event service fee?

All of our catered events have a 25% service fee that includes:


  • 2-3 hrs of service (depending on menu and event type) 
  • Delivery, set up and clean up of buffet area
  • Buffet staff (to clean and refill as needed and when needed) 
  • Clean up of plastic dinnerware from guest tables (during our service window) 
  • Use of our equipment for the event (chafers, buffet table, etc)
  • Kitchen essentials
  • Disposable plates, cups and utensils as needed 
  • Liability insurance fees, necessary permits and other administrative expenses

Find out more

Drop & Go Delivery Info

What is included in your 25% event service fee?

What is included in your 25% event service fee?

  • To order a drop & go delivery simply fill out our form here or online via our EZCater tab 
  • Can also email us your order to events@801catering.com 
  • Deliveries must be ordered at least a day in advance (5pm)
  • Our full menu is not available for deliveries however about 90% is. Contact us for items outside our  regular delivery menu
  • We review and make changes to our delivery menu twice per year. Be sure to check back for new items & themed menus
  • We can (most times) accommodate some dietary needs such as VG, GF, DF & Keto. 
  • We deliver from Salt Lake to Provo with the option to deliver farther for bigger deliveries (contact us for this)
  • Deliveries run from 5am to 7pm Monday - Friday and 10am to 6pm Saturdays depending on availability. Contact us for deliveries outside this time window
  • Our delivery drivers will deliver & set up for you. We leave food & utensils covered unless requested to uncover
  • No delivery charge on orders over $500 however this may change due to rising prices related to post-pandemic industry challenges

Covid info?

By when you you require the final count of guest for events?

What info do you need when booking an event?

Catering as we know it has changed and so have we. Besides sanitizing our equipment before and after an event we are now offering free sanitizer at the start of the buffet table, buffet attendants (for an additional price) to serve your meal and sneeze guards (shields) to prevent the spread of the virus. Please contact us for more info.

What info do you need when booking an event?

By when you you require the final count of guest for events?

What info do you need when booking an event?

Once you have chosen your menu we need the full event schedule, expecting guest count, address, confirmation of date, if any extra covid19 precautions are needed like buffet shields, mask or buffet attendants to serve hot entree. Other info needed will be depending on your event.

By when you you require the final count of guest for events?

By when you you require the final count of guest for events?

By when you you require the final count of guest for events?

No later than 5 days before the event however we that understand last minute additions can happen and we will do our best to accommodate.

How far do you deliver and what's you minimum?

How far do you deliver and what's you minimum?

By when you you require the final count of guest for events?

Our deliveries boundaries are from Salt Lake to Provo and only down on the valleys only. We can deliver farther away for bigger orders and only if we have an available driver. 

For deliveries in our drop & go service  there is a tiered minimum staring at 10 ppl.

Catered events have a 100 ppl minimum. 

Call or email for details.

How do I reserve my day?

How far do you deliver and what's you minimum?

Do you offer plate and silverware rentals?

Once you accept our estimate, we converted to an invoice and your 20% deposit reserves your day. We work on a first come basis and do give you a bit of time to review your estimate. Please keep in mind that we only cater events on weekends and they fill fast. We do however offer our delivery service six days a week. 

The 20% deposit is non-refundable since we take time to plan your event, close the day to other potential customers and schedule staff ahead of time. Please read the terms on your estimate/invoice.

Do you offer plate and silverware rentals?

How far do you deliver and what's you minimum?

Do you offer plate and silverware rentals?

Yes we offer white glass plates, rolled silverware and glass cups at starting at $3 per person. We offer cloth napkins at $2 ea. For rentals we have a 25% service fee. 


Do you rent tables, chairs, etc?

Is there a deposit required for events & deliveries?

Does your staff stays for my event?

We specialize in the food part of your event only and we do provide the tables and linens for the food. For rentals we have partnered up with a few vendors that do and we work with often.

  • AllStar Rentals https://www.rentals801.com
  • Jumpolines Rentals http://www.jumpolines.com


Does your staff stays for my event?

Is there a deposit required for events & deliveries?

Does your staff stays for my event?

No two events are the same, we deliver and set up and depending on the event size/type we either stay or leave and go back later to clean up. We do have options to rent waiters and buffet attendants.

We do not stay for drop-off service (deliveries).

We do not go back to clean for drop-off service (deliveries).

Is there a deposit required for events & deliveries?

Is there a deposit required for events & deliveries?

Is there a deposit required for events & deliveries?

Yes, our deposit policy is as follows:
20% on booking date (non-refundable)
For events of 10-20 people full payment is due 3 days before event

For events of 21-100 people a 50% deposit of the remaining balance is due no later than two weeks before the event
For events of 101+ people a 50% deposit of the remaining balance is due no later than four weeks before the event.

Your deposit reserves your date. We work on a first come basis. Dates fill fast.

Deliveries over 2k require a 50& deposit when booking. 

What is 801 catering cancellation policy?

What is 801 catering cancellation policy?

Is there a deposit required for events & deliveries?

Catered Event Cancellations:

Cancellations for catered events made 7 days or more before event will receive a refund of payment minus the 20% initial deposit (non-refundable) and minus card processing fees. Cancellations made 7 days and up to 48 hours before event will receive a  refund 50% payment minus the 20% initial deposit (non-refundable) and minus card processing fees. No refunds for cancellations with less than 48 hours before event.

Delivery Service Cancellations:

No refunds for day of service cancellations 

50% refund for cancellations made 1 day (24 hrs) before scheduled delivery/pick-up (minus card processing fees).

Full refund for cancellations with 2 or more days notice before scheduled delivery/pick-up (minus card processing fees).


Please note that refunds may take up to 30 days.

Do you offer tastings?

What is 801 catering cancellation policy?

Do you offer bartenders/liquor?

Not since covid started. We do not offer tastings for deliveries however if you are booking a larger event we can prepare boxed meals for you to pick up and try out after you have booked your event. Please note that not all meals are available to try out and time has to be of our choosing. 

Do you offer bartenders/liquor?

What is 801 catering cancellation policy?

Do you offer bartenders/liquor?

Due to Utah laws it is hard to get a liquor license and sadly we do not serve alcohol. 

There are many great bartending services on social media, check them out! :) 


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  • Home
  • Services
  • Delivery Order Form
  • Holiday 2022 Menu
  • Breakfast
  • Mexican
  • American
  • European & Asian
  • Sandwich, Salads & Soups
  • Appetizers & Platters
  • Desserts
  • Beverages
  • Event Stations
  • Miscellaneous
  • Grazing Table & Boards
  • Reviews
  • Contact Us
  • F.A.Q.
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